Computer Systems and Software

Machine Room

The department maintains a computing infrastructure that is separate from the rest of the University. Department computing systems support all of our administrative, research and educational needs. The technical staff administers these systems and provides support services to the computer science community.

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Getting Started

    New Users
    How to get started using the systems.

Health and Safety

Help and Support

    Getting Help
    Finding answers to technical questions. Reporting hardware, software or network problems. System requests or bug reports.
    Documentation
    Where is the documentation kept?
    After Hours Support
    How to get help after hours.

System Services

    Accounts
    New accounts. Account expiration. Default configuration. Security.
    Backups, Restores, and Snapshots
    Backup schedule. Getting files restored. Snapshots.
    Disk Space
    Limits. Getting space for projects. Special requests.
    Email
    Changing your forwarding address. CS Email addresses. Mailing lists. "Phishing."
    Filesystem Layout
    Requesting space. Backup tiers. Quotas. Legacy volumes.
    Getting Software
    How to get software that is not already available. Commercial software. Free software. Shareware.
    Passwords
    Kerberos and LDAP passwords. Changing a password. Forgotten password.
    Printing
    Department print server. Authenticated printing services. Printer mapping.

Teaching and Research

System Specs

    Hardware specs
    Information about our computing hardware, including desktops, servers, printers, and the compute cluster (grid).
    Software specs
    Operating systems and other software we use.
    Network specs
    The CS Dept network topology and specs.

Policies and Legal Issues

    Policies
    Formal CS Dept policies.
    Licenses
    Who should sign this agreement? Commercial licensing of Brown software.
    Copyright
    Who owns my software? What copyright should/can I use?

Network Services

    Database
    Postgresql database services for internal use only.
    Email
    Using email. Mailing lists.
    FTP
    Getting access to the anonymous FTP archive.
    ownCloud
    Automated file synchronization mechanism.
    Remote Desktop Cluster for linux users
    Windows Remote Desktop servers providing linux users to limited Windows apps i.e. MS Office, Acrobat Pro.
    Roaming Profiles
    How they work and tips/tricks to improve their performance.
    The Web
    Your home page. Setting up a new section of the web. Using CGI commands. Privacy and security.
    Remote Access
    Connecting to the department from campus and outside Brown.
    Local Access
    How to obtain a network connection in the CS Department. Connecting to the local wireless network.