INTRODUCTION

This document describes the duties and benefits of a CS190 "customer". CS190 is a software engineering course in which the students, working in teams of around 10 students each, develop a useful software system. In order to ensure the system is useful and to convey the essentials of software engineering, one of the key requirements of the course is that each project have a customer, a sponsor willing to specify what should be built and why. The customer is responsible for providing appropriate guidance to the group regarding the aims, practicality, functionality and utility of the project. In addition, the customer is responsible for reporting his/her experiences with both the team and the project to the faculty member in charge of the course. Such reports will be used in evaluating and grading the students in the course.

CUSTOMER RESPONSIBILITIES

By agreeing to serve as a customer for a CS190 project, the sponsor agrees to the following:

• The sponsor will describe to the group what are the perceived requirements for the proposed project. In addition to an initial description, the sponsor agrees to make both himself/herself as well as potential users of the software available for interviews or questioning regarding the proposed project.
• The sponsor agrees to review a specifications document that describes the group's view of what the project should accomplish and how it will achieve its goals. A brief written (email or hardcopy) summary of this review will be submitted to the professor in charge of the course.
• The sponsor agrees to meet weekly (or at a frequency mutually agreed upon by the group, the sponsor and the professor in charge of the course) with group members to discuss the progress of the project.
• The sponsor agrees to provide a written (email or hardcopy) progress assessment on the project and the group's efforts as of spring break.
• The sponsor agrees to provide a written (email or hardcopy) assessment of the overall project at the end of the semester. This document should cover both how successful the project was in meeting the stated needs, how well the group worked with the sponsor, and the sponsor's assessment of the functionality, utility, and quality of the project.

GROUP RESPONSIBILITIES

By accepting a sponsor for a CS190 project, the project group agrees to the following:

• The group will appoint a single point of contact whose primary responsibility will be communications between the group and the sponsor. This point of contact will be responsible for answering questions of the sponsor, for addressing questions to the sponsor in a unified manner, and for arranging meetings between group members and the sponsor.
• The group agrees to provide the sponsor with timely documents regarding the requirements, specifications, and design of the system.
• The group agrees to provide and keep up to date a document describing how to use the system.'
• The group agrees to meet with weekly (or at a frequency mutually agreed upon by the group, the sponsor and the professor in charge of the course) with the sponsor, either as a group or through a designated subset of the group.
• The group agrees to provide demonstrations of the system to the sponsor on an as-needed basis (at least once a week if requested to do so) once the initial version of the system is written.
• The group agrees to provide a final demonstration of the system to the sponsor and potential users at their convenience at or after the end of classes.
• The group agrees to provide the sponsor with the complete program (source, binary, design documents, documentation, etc.) at the end of the semester along with any and all documents that will be needed to maintain or use the system on a continuing basis.