Hardware Support
Supported
All hardware administered by the technical staff is supported. That includes most servers, most desktop machines, printers, networking equipment, etc. Support means we will fix or replace it when it breaks.
Unsupported
Unsupported hardware is anything not owned by the University, or not administered by the technical staff. That includes hardware administered by research groups.
The technical staff will assist in attaching unsupported computer systems to the network, but all other maintenance, system administration, backups, etc., are the responsiblity of the machine's owner.